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Terms of Services
** Sorry, we are facing some problem with our PAYPAL. If you want to make payment by PAYPAL, do drop us an e-mail (sales@spicytapas.com) and give us your PAYPAL e-mail address so that we can sent you billing. Thanks.
ACCEPTANCE OF TERMS
Welcome to SPICY TAPAS (www.spicytapas.com). Please read the following Terms of Service (TOS) of SPICY TAPAS agreement carefully. SPICY TAPAS reserves the right to change these "TOS” without notice. You are responsible for regularly reviewing these TOS. Your continued use of the web site constitutes your agreement to all such “TOS”.
Before your make the purchase, please make sure that you understand, agree and accept the bound by the “TOS” conditions of this Agreement. Access to SPICY TAPAS is restricted to the individuals 18 years of age and older.
INVENTORY
We will not guarantee that a product listed as "IN STOCK" will actually dispatch right away, as inventory can be change significantly everyday. In rare cases, a product may be in stock when you place your order, and sold out by the time your order is processed. Due to these products are on order from the manufacturers, we will dispatch it to you promptly by the best the best way once we receive the products from our manufacturer. (We will notify you by e-mail).
We will not guarantee that a product listed as "IN STOCK" will actually dispatch right away, as inventory can be change significantly everyday. In rare cases, a product may be in stock when you place your order, and sold out by the time your order is processed. Due to these products are on order from the manufacturers, we will dispatch it to you promptly by the best the best way once we receive the products from our manufacturer. (We will notify you by e-mail).
If for any reason we determine that the products discontinues from our manufacturer, we will notify you immediately by email. Upon order cancellation, you will be issued with a SPICY TAPAS gift voucher equivalent to the amount of the cancelled item which you can use at www.spicytapas.com to purchase for another product.
DELIVERY
PRIVACY POLICY
- All information provided to us will be kept strictly confidential. Under no conditions will we sell, lease or share any User or Member information.
- All information provided to us will be kept strictly confidential. Under no conditions will we sell, lease or share any User or Member information.
- Delivery will take 7 -10 working days.
- Per item delivery charges will be $3 for postage in Singapore
-Wholesales delivery charges will be $20 courier service in Singapore
- We are not responsible for the lost of items in the process of normal post. We would advice all customers to option for registered mail.
- Express delivery available upon request at extra charge. Please contact us.
- Express delivery available upon request at extra charge. Please contact us.
INTERNATIONAL SHIPPING
- Delivery may take up to 2-8 weeks depending on which country.
- Delivery may take up to 2-8 weeks depending on which country.
- Customers who are eager to get their products may option for Courier service, which may take 10 - 14 working days or earlier, depending on which country. (We will e-mail to advise you on the price)
- The above are subjected to local customs clearance and subjected to availability of stocks
- The above are subjected to local customs clearance and subjected to availability of stocks
PLEASE NOTE:
- Above mention delivery days quoted are based on business days and are estimates only.
- Sat, Sun and Public Holidays are not considered business days.
- Bulks order merchandise will take additional 3-8 weeks to ship.
- Above mention delivery days quoted are based on business days and are estimates only.
- Sat, Sun and Public Holidays are not considered business days.
- Bulks order merchandise will take additional 3-8 weeks to ship.
- For Bulk purchase, you may want to check stock status with us before ordering.
INTERNATIONAL CUSTOMS & IMPORT TAXES
- You may be subjected to import duties and taxes, which are levied once the package reaches your country.
- You may be subjected to import duties and taxes, which are levied once the package reaches your country.
Additional charges for customs clearance must be borne by you; we have no control nor predict over these charges.
- It is your responsibility to know the laws of your country and community as they apply to adult products.
- We are not responsible nor will we issue credit for items seized by the customs of any country.
RETURN POLICY
- All goods sold are non-refundable.(Unless faulty, check the product once you received )
- All goods sold are non-refundable.(Unless faulty, check the product once you received )
- E-mail to let us to get acknowledgement before you sent back the products for exchange.
- All goods sold are only exchangeable under defective products only within 2days for Local/ 5days for International.
- All goods sold are only exchangeable under defective products only within 2days for Local/ 5days for International.
- Mail your exchange product + printed email acknowledgement + receipt to the following address return products sent back through registered mail. (Postage cost for return products are to be borne by customer)
- Buyer should accept slight colour difference due to different monitors’ resolution.
- If items have been used, we are sorry that we are unable to refund due to hygiene
PAYMENT POLICY
-All our prices are in Singapore dollars.
-We accept payment via bank transfer- Internet/ATM Fund Transfer
DBS Saving Plus Account No : 010--3--030277
UOB Saving Account: 129-127-150-8
-Credit Card payment via Pay Pal only
-Credit Card payment via Pay Pal only
- Please Email us your translation number or translation slip.
- If no payment received, we will not process the booking.
By using the Site, you are agreeing to our Terms of services.
We reserve the right to make changes to our site, policies, and these Conditions at any point of time.
We reserve the right to make changes to our site, policies, and these Conditions at any point of time.
Do have a nice time shopping with us!
